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SBI Personal Loan Customer Care

Need help with your SBI account or loan? Just dial the SBI Customer Care number 1800 11 2211 and get quick support anytime.

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HDFC Bank
10 Second Disbursal*100% Digital Process*Quick Disbursal
Max. Loan Amt.Upto 25L
Rate of Interest9.99% - 12.5%
Tenure upto1-5 Years
Processing Fee6,500
Axis Bank
Low Processing fee
Max. Loan Amt.Upto 40L
Rate of Interest9.99% - 17.15%
Tenure upto1-5 Years
Processing Fee1% - 1.5%
Kotak Mahindra Bank
Lowest Income requirement100% Digital Process*
Max. Loan Amt.Upto 25L
Rate of Interest9.98% - 17.2%
Tenure upto1-5 Years
Processing Fee1.1% - 1.5%
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End-to-End Digital Process

How Can I Apply for a Personal Loan Online?

Get up to 40 Lakh in 5 Simple Steps

Step 1: Enter your mobile number in the application form

Step 2: Provide your personal details

Step 3: Enter OTP to verify your mobile number

Step 4: Select the loan purpose and loan amount

Step 5: Compare offers and apply for the best-suited loan

SBI Personal Loan Customer Care Toll Free Number

Toll free number:

1800 11 2211

1800 425 3800

1800 1234

1800 2100

080-26599990

Disclaimer: State Bank of India is not a Paisabazaar partner for personal loans and all content herein is strictly informative in nature. Paisabazaar is not affiliated with, sponsored by or in any way connected to State Bank of India for personal loans. No offers/services from State Bank of India are being provided by Paisabazaar for personal loans. For further information about State Bank of India for personal loans, users are required to reach out directly to State Bank of India.

E-mail:

customercare@sbi.co.in

contactcentre@sbi.co.in

socialreply@sbi.co.in

gm.customer@sbi.co.in

Text:

Unhappy with services: SMS UNHAPPY to 8008 20 20 20

Missed call Banking @ SBI QUICK

The customer can write letter to the below mentioned address for personal loan enquries:

Customer Service Department

State Bank of India

State Bank Bhavan, 16th Floor

Madam Cama Road,

Mumbai 400 021

Additionally, the existing customers of SBI personal loan can register or check the status of the complaint raised from the customer care section of the website.

Last updated on 13 March 2025

Grievance Redressal

SBI claims to redress or resolve grievances within a period of 3 weeks. Customers can escalate the unresolved complaints or grievances if the solution provided is unsatisfactory.

Sr. No Lodging / Escalation / Auto Escalation of complaints Day of lodging / Escalation Days available for redressal (Within the maximum three weeks)
1. Circle Complaints Resolution Centre (CCRC) 1st Day 10 days
2 Local Head Office 11th Day 5 days
3 Corporate Centre 16th Day 6 days

Personal loan customers can contact concerned branch circle for further queries and assistance.

Sr No Circle Network Nodal Officer Telephone Number Contact Details
1 Ahmedabad General Manager NW-I 079-23320128 E-mail: agmcustomer.lhoahm@sbi.co.in
General Manager NW-II 079-23320188
General Manager NW-III 079-23320189 Grievance Cell No.: 079-23320101, 23320102
2 Amaravati General Manager NW-I 040-23387873 E-mail: agmcustomer.lhoand@sbi.co.in
General Manager NW-II 040-23387235
General Manager NW-III 040-23387373 (040) 23387350, 23387268
3 Bengaluru General Manager NW-I 080- 22249005 E-mail: agmcustomer.lhobhan@sbi.co.in
General Manager NW-II 080- 25943155,
080- 25943038
General Manager NW-III 080- 25943584 (080) 25943126
4 Bhopal General Manager NW-I 0755-2575279 E-mail: agmcustomer.lhobho@sbi.co.in
General Manager NW-II 0755-2575714
General Manager NW-III 0755-2570018 (0755) 2575226, 2575537
5 Bhubaneswar General Manager NW-I 0674 2600506 E-mail: agmcustomer.lhobhu@sbi.co.in
General Manager NW-II 0674 2600507 Grievance Cell Tel no. : 0674 2600682
6 Chandigarh General Manager NW-I 0172-4567602 E-mail: agmcustomer.lhocha@sbi.co.in
General Manager NW-II 0172-4567652
General Manager NW-III 0172-4567682 Grievance Cell Tel no. : (0172)4567423, 4562402
7 Chennai General Manager NW-I 044-28308718 E-mail: agmcustomer.lhoche@sbi.co.in
General Manager NW-II 044-28308818
General Manager NW-III 044-28308956 (044) 28308688, 28308809
8 New Delhi General Manager NW-I 011-23407100 E-mail: agmcustomer.lhodel@sbi.co.in
General Manager NW-II 011-23408002
General Manager NW-III 011-23407680 (011)23407121, 23407227
9 Guwahati General Manager NW-I 0361-2237556 E-mail: agmcustomer.lhoguw@sbi.co.in
General Manager NW-II 0361-2237531 Grievance Cell Tel No. 0361-
2237513/2237663
10 Hyderabad General Manager NW-I 040-23466511 E-mail: agmcustomer.lhohyd@sbi.co.in
General Manager NW-II 040-23466521 Grievance Cell Tel no. :(040)23466513, 23466108
11 Jaipur General Manager NW-I 0141-2256303 E-mail: agmcustomer.lhojai@sbi.co.in
General Manager NW-II 0141-2256305
General Manager NW-III 0141-2256381 (0141)2256103
12 Kolkata General Manager NW-I 033-22438241 E-mail: agmcustomer.lhokol@sbi.co.in
General Manager NW-II 033-22435743 Grievance Cell Tel no. 9674710403, 033 –
22489333
General Manager NW-III 033-22436524
13 Lucknow General Manager NW-I 0522 – 2295142 E-mail: agmcustomer.lholuc@sbi.co.in
General Manager NW-II 0522 – 2295172 Grivance Cell Tel No.:-
05222295392, 9076603495
General Manager NW-III 0522 – 2295132 9076603496
14 Maharashtra General Manager NW-I 022-26445506 E-mail: agmcustomer.lhomah@sbi.co.in
General Manager NW-II 022-67514507 Grievance Cell Tel no: 022-26445124
General Manager NW-III 022-67514512
15 Mumbai Metro General Manager NW-I 022-67514403 E-mail: agmcustomer.lhomum@sbi.co.in
General Manager NW-II 022- 67514407 Grievance Cell Tel no. :(022) 26445863, 26445864
16 Patna General Manager NW-I 0612-2219179 E-mail: agmcustomer.lhopat@sbi.co.in
General Manager NW-II 0612-2209005 (0612) 2219469
General Manager NW-III 0612-2209008
17 Thiruvananthapuram General Manager NW-I 0471-2192604 E-mail: agmcustomer.lhotri@sbi.co.in
General Manager NW-II 0471-2192605
General Manager NW-III 0471-2192606 (0471)2192666

Customers can also get in touch with the Principal Nodal Officer if the response received is still unsatisfactory

Principal Nodal Officer

Customer Service Department,

State Bank of India,

State Bank Bhavan, 16th Floor

Madam Cama Road,

Mumbai 400 021,

Contact No:  022 22741216

Email ID – gm.customer@sbi.co.in.

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All Your Needs

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How Can I Apply for a Personal Loan Online?

Get up to 40 Lakh in 5 Simple Steps

Step 1: Enter your mobile number in the application form

Step 2: Provide your personal details

Step 3: Enter OTP to verify your mobile number

Step 4: Select the loan purpose and loan amount

Step 5: Compare offers and apply for the best-suited loan

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All Your Needs

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Last updated: 2 September, 2025

Vandana Punj profile
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Vandana Punj
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Shamik Ghosh

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